1. Who We Are

123DScan is a 3D scanning and virtual tour company based in Cardiff, Wales. We are the data controller for any personal information collected through this website and our services.

2. Information We Collect

We may collect the following personal information:

• Contact information: Name, email, phone number, company name — when you fill out forms on our website or contact us directly.
• Project information: Property addresses, access details, and project requirements provided during service delivery.
• Usage data: Anonymous website analytics data including pages visited, time on site, and referral sources, collected via Google Analytics and Cloudflare Web Analytics.

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes
• Deliver our 3D scanning and virtual tour services
• Send project updates and deliverables
• Improve our website and services
• Comply with legal obligations

We will never sell your personal information to third parties.

4. Cookies

This website uses essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can control cookies through your browser settings or our cookie consent banner.

5. Data Retention

We retain contact information for as long as necessary to provide our services and for up to 6 years after project completion for legal and accounting purposes. You may request deletion of your data at any time.

6. Your Rights

Under GDPR and the UK Data Protection Act 2018, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Data portability

To exercise these rights, please contact us.

7. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics: Website analytics (anonymised IP)
• Cloudflare: Website hosting and security
• Matterport: Virtual tour hosting
• Formspree: Form submission processing

8. Contact

For privacy-related queries, please email info@123dscan.com or use our contact form.